CDR Integrations

Leverage Call Telemetry’s CDR tooling for reporting and investigation:

• CDR Reporting (Overview) for the high-level reporting workflows and domains.
• Cisco Report Examples to find a report by question and inspect deterministic CSV, XLSX, and PDF output (Microsoft Teams reports have their own catalog).
• Report Builder Guide to customize queries, run reports, export, and create charts.
• Saved & Scheduled Reports to save configurations and automate delivery.
• Call Records to investigate individual calls and export raw CDR data.

Pair these workflows with Analytics, AI Analytics, and Policy Apps to close the loop between historical data and realtime reactions.